Prizmah: Center for Jewish Day Schools offers three podcast series: 1. Research Encounter, hosted by Elliott Rabin, Prizmah‘s director of thought leadership, presents a discussion between a researcher and a day school leader about a recent work of scholarship. 2. Prizmah Podcasts Live showcases innovative and transformative initiatives taking place in Jewish schools. Each episode includes a presentation, conversation and audience q&a. 3. Start-up Day School, hosted by Josh Gold, middle school principal at HAFTR, Hebrew Academy of the Five Towns and Rockaways in Lawrence, New York, offers a give-and-take on matters of contemporary educational leadership in Jewish schools. Prizmah envisions a vibrant, passionate, knowledgeable, and committed Jewish community, empowered by Jewish day schools, for generations to come. Our mission is to strengthen the North American day school field. We are the network for Jewish day schools and yeshivas, enhancing their ability to excel and thrive, by deepening talent, catalyzing resources, and accelerating educational innovation.
Episodes
Wednesday Jan 10, 2024
Prizmah Podcast Live - The Milken Way
Wednesday Jan 10, 2024
Wednesday Jan 10, 2024
Learn about the The Milken Way, a unique set of ideas and values that guides how Milken Community School, one of the largest Jewish day schools in North America, operates and thinks about customer service.
As Maya Angelou said, “People will forget what you said, people will forget what you did, but people will never forget how you made them feel.” Customer service has become the most important factor in consumer decisions. In fact, recent studies have shown that 73% of people point to customer service as a key factor in significant decisions. Yet rarely do schools invest in customer service as a primary function of their recruitment and retention strategies. Learn about the customer service model of the Milken Community School in Los Angeles, and how it’s implemented across campus, in everything they do.
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